Premium Support. Every Day of the Week
Shopify Plus experts are there when you need them.
Using Shopify Plus? In need of an experienced team who knows the Shopify Plus ecosystem inside out (and even helped shape it)? Whether you need design, development & marketing – you’re in the right place. Our Shopify Plus Experts are currently supporting over 50 Shopify Plus merchants. We are the go-to Shopify Plus agency for merchants who want to get the job done. On-time. On budget. With clear communication. This is what we do best.
Officially Shopify has recognised experts since 2014. We have been working with the Shopify platform since 2010 and helped develop and scale some of the earliest Shopify Plus stores. We literally know Shopify and Shopify Plus inside out.
Our typical Shopify Plus merchant is an existing retailer with complex, ongoing technical requirements. They need technical solutions constantly, and they need people with Shopify-specific skills to deliver them. They need tasks done fast and to the highest standards. What people love about us is that we get the job done with clear communication. Agile is one word which comes up often when discussing what we do. We are an agile agency. And laser focussed on Shopify.
Whether it’s bespoke feeds, custom apps, pixel-perfect landing pages or advanced marketing campaigns, we have solutions. And we will be there when you need us. Every day of the week.
Unlike many agencies, we reply to all emails from all clients in one working day. We have a zero inbox policy. If you have an emergency with your Shopify Plus store and you are a retainer client, we will be there working on it within minutes. You will have a dedicated phone number to call as well as a slack channel.
We understand the business and brand cost of technical problems and can rapidly deploy solutions. We also proactively work with our Shopify Plus merchants to stabilise their codebases and procedures to minimise technical risks, bugs or downtime.
Ensuring that if there’s a problem, the right people know about it before your customers do. Our services pay for themselves.
Think of us as a specialist extension to your team. You will not need us every day, but you will need us often. You will lean on us for important technical solutions, strategy and implementation. We will quietly help you scale to the very top of your market and then some.
If you’re interested in working with some of the most experienced Shopify Plus experts in the world, then talk to us. Use the form below to start the conversation. We aren’t salespeople. We only have designers, developers & marketing experts on our team who are highly experienced with Shopify.